Privacy Policy

Introduction

Welcome to Ifaya LLC. Ifaya LLC has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users of this website and the services offered by Ifaya. This Privacy Policy governs the manner in which Ifaya LLC (Ifaya) uses, maintains and discloses information collected from its customers and users of its website. This website is not directed at children under 13 years of age. We are dedicated to protecting your privacy and ensuring that your personal information is managed responsibly and securely. This Privacy Policy outlines how we collect, use disclose and safeguard your information when you visit our website. By using Ifaya LLC’s services, you consent to the practices detailed in this Privacy Policy.

Information We Collect

Personal Information

When you visit Ifaya LLC, we may collect personal information that you provide to us, including:

• Name
• Email address
• Phone number
• Any other information you provide through forms or communications with us

Non-personal Information

We also collect non-personal information automatically as you navigate Ifaya LLC including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you visit and time spent on those pages
• Date and time of access

How We Use Your Information 

We use the information we collect for various purposes, including:

• To provide and maintain our website and services
• To respond to your inquiries and other customer support 
• To enhance our website and services
• To send you updates, newsletters, and marketing communications (if you have opted in)
• To monitor and analyze usage and trends to improve your experience
• To comply with legal obligations

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we have engaged them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a subpoena or court order)
• Business Transfers: In the event of a merger, acquisition, or any form of asset sale, we may transfer your information to the relevant third party.

Cookies and Tracking Technologies

Ifaya LLC may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request corrections or inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to certain exceptions.
• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

To exercise these rights, please contact us using the contact information provided below:

Ifaya LLC
12448 Flatlands Avenue
Brooklyn, NY 11239

Third-Party Links

Ifaya may contain third-party websites. We are not responsible for the privacy practices or content of such third-party sites you visit.

Children’s Privacy

Ifaya LLC is not intended for children under the age of 13. We do not knowingly collect or solicit personal information form children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Legally-Required Disclosures

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, or if Ifaya LLC believes that disclosure is necessary to protect Ifaya's rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process. Ifaya may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary. Please see our Subpoena Policy for more information.

SMS Policy

No mobile information will be shared, sold, or conveyed to third parties for marketing/promotional purposes.
You may review our SMS Policy here: Ifaya LLC SMS Policy

Your Responsibility

You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home. You are also responsible for keeping your contact and payment information up to date. You may update or change your registration information by logging into the Ifaya Control Panel. Certain information must be retained by Ifaya, even after termination of your account, in order for Ifaya to be able to provide the services requested, comply with its legal obligations, or to allow Ifaya to resolve disputes or enforce its agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Questions

If you have any questions about this Privacy Policy, please contact us via our website at https://www.Ifaya-llc.com contact page or via regular mail at the address below:

Ifaya LLC
12448 Flatlands Avenue
Brooklyn, NY 11239

Revised:  December 10, 2024.